Sushmita Balasubramani

... Functional Expertise

  • Consulting
  • Product Management
  • Project/Program Management

... Education

  • Rajalakshmi Engineering College, Anna University

    B.E (Bachelor of Engineering) - Electronics and Communication

... Certifications

  • Product Management A-Z, Udemy

  • Microsoft Certified Technology Specialist

... Recognitions

  • On the Spot,Star of the Month and Star Team awards for leading multiple teams in the end-to-end implementation of key features.

  • Q3/Q4,Employee Recognition and Callout Winner for successfully launching an asset tracking solution.

Sushmita Balasubramani

Sushmita Balasubramani

Experience as a Business Analyst in building & customizing Technology solutions across Logistics, Telecom and Healthcare industries.Track record of being part of successful implementation projects both domestic & international, involving stakeholder management across cross-functional teams.Successfully delivered complex projects that enabled cost savings and enhanced user experience for customers.


... Work Experience | 10 years

...Senior Business Analyst
...Fulcrum ALM Solutions Pvt Ltd
Gurgaon

  • Implemented an Asset Tracking solution that achieved 100% telecom inventory visibility and minimised the purchase of duplicate inventory by over 65%.
  • Program Managed the implementation of the entire solution starting with a pilot, expanding into a full scale roll out across 90 warehouses and 36000 sites.
  • Generated annual revenue of USD 90,000 by implementing a Retirement solution that helped the client identify and retire obsolete equipment at sites.

... IT Analyst
... Tata Consultancy Services Ltd
USA & Gurgaon

  • Performed multiple roles across 2 different account teams over a 7-year period across both off-shore and onshore locations.
  • Led change management efforts in driving adoption of an e-Booking feature that helped client win 7 new shipping partners.
  • Enhanced Customer Experience and improved the SLA turnaround time by 30% through the roll-out of new features on the web based shipping application.

... System Engineer
... Tata Consultancy Services Ltd
USA & Gurgaon

  • Enabled an annual revenue growth of USD 0.25 BN for the client by leading and implementing features such as e-Shipping Instructions and Bill of Lading.
  • Led daily stand-up meetings and collaborated with different stakeholders. Implemented agile methodologies in the roll-out of new features.
  • Improved reimbursement levels by 54% by developing a clinical documentation software that is now deployed in surgical centers in USA and Australia.

Our Industry Partners

  • ACCENTURE
  • Adidas
  • ADITYA BIRLA GROUP
  • AMAZON
  • AXIS BANK
  • BAIN & COMPANY
  • BIG BASKET
  • BNY MELLON
  • Boeing
  • BOSCH
  • CITIBANK
  • CRISIL
  • DELHIVERY
  • Delhivery
  • Elastic Run
  • Fareportal
  • FLIPKART
  • GENPACT
  • GOLDMAN
  • GOOGLE
  • GROFERS
  • HDFC
  • HighRadius
  • HUNGERBOX
  • IBM
  • IDEA
  • IDFC
  • INFOSYS
  • SHEL
  • Upgrad
  • VMWare
  • Zinnov
  • ...
  • ADDRESS