Sushmita Balasubramani

... Functional Expertise

  • Product Management
  • Project/Program Management
  • Technology

... Education

  • Rajalakshmi Engineering College, Anna University

    B.E (Bachelor of Engineering) - Electronics and Communication

... Certifications

  • Product Management A-Z, Udemy

  • Microsoft Certified Technology Specialist

... Recognitions

  • Star Team,On the Spot and Star of the Month awards at TCS for successfully implementing projects.

  • Q3/Q4,Employee Recognition and Callout Winner for successfully launching an asset tracking solution.

Sushmita Balasubramani

Sushmita Balasubramani

Experience as a Business Analyst in building & customizing Technology solutions across Logistics, Telecom and Healthcare industries.Track record of being part of successful implementation projects both domestic & international, involving stakeholder management across cross-functional teams.Successfully delivered complex projects that enabled cost savings and enhanced user experience for customers.


... Work Experience | 10 years

...Senior Business Analyst
...Fulcrum ALM Solutions Pvt Ltd
Gurgaon

  • Conceptualised and Designed new product features for an asset tracking solution to monitor and track inventory across a telecom network.
  • Program Managed the implementation of the entire solution in a phased manner starting with a pilot, expanding into a full scale roll out.
  • Studied user experience & productivity improvement opportunities which served as input to build relevant warehouse dashboards.

... IT Analyst
... Tata Consultancy Services Ltd
USA & Gurgaon

  • Onsite Project Lead for a team of 30, driving implementation of a web based Shipping application.
  • Led change management efforts in driving adoption of an e-Booking feature that helped client win 7 new shipping partners.
  • Reduced customer tickets by 15% through the roll out of a new feature to notify users in case of change in shipping routes.

... System Engineer
... Tata Consultancy Services Ltd
USA & Gurgaon

  • Generated a revenue of $40,000 for the company through chargeable change requests and the delivery of the same within 4 weeks.
  • Spearheaded daily stand-up meetings and collaborated with different stakeholders. Implemented agile methodologies in the roll-out of new features.
  • Created a recurring billing opportunity for the company through implementation of a clinical documentation solution for surgical centers in USA.

Our Industry Partners

  • ACCENTURE
  • Adidas
  • ADITYA BIRLA GROUP
  • AMAZON
  • AXIS BANK
  • BAIN & COMPANY
  • BIG BASKET
  • BNY MELLON
  • Boeing
  • BOSCH
  • CITIBANK
  • CRISIL
  • DELHIVERY
  • Delhivery
  • Elastic Run
  • Fareportal
  • FLIPKART
  • GENPACT
  • GOLDMAN
  • GOOGLE
  • GROFERS
  • HDFC
  • HighRadius
  • HUNGERBOX
  • IBM
  • IDEA
  • IDFC
  • INFOSYS
  • SHEL
  • Upgrad
  • VMWare
  • Zinnov
  • ...
  • ADDRESS