B.Tech (Bachelor of Technology) - Mechanical Engineering
Certified Scrum Product Owner
Delivered Rank#1 for top line sales, service delivery, and DSO Category for Kolkata branch in GnB
Interim Branch Service Manager, IFB Kolkata: Achieved 100% revenue targets and a profit of 12% GOLY
Proficient in managing day to day service operations in collaboration with multiple stakeholders. Hands on experience in sales of appliances, annual maintenance contracts, accessories, and spare parts with an annual revenue of 3+ crores INR. Competent in auditing service-centers and ensuring branch profit. Conducted various training programs for on-field engineers both on and off the field.