Functional Expertise
- Consulting
- Sales & Marketing
- Technology
Education
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Poojya Doddappa Appa College of Engineering
B.E (Bachelor of Engineering) - Information Science and Engineering
Certifications
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Certified Scrum Product owner by Scrum Alliance
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Cisco Certified Contact Center Specialist
AWS Certified Solutions Architect Associate
Professional Recognitions
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Spot Award for Excellence, at ICS
Extra-Curricular Activities
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Brand face - Eagle Excellent Soya bean seeds
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Young Agripreneur award, Grampanchayat
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Brand face, YK Labs
Shridhar Reddy
A Techno-Business Digital Strategy Consultant with solid cross-functional experience in Tech Consulting, Customer Success, Presales, and Solution engineering & Sales in Data Analytics, Cisco Cloud Contact Center & Collaboration, and SaaS Services industry. Built Cisco UCCE Managed Services for Netenrich and Speech-soft from the ground up.
Work Exp | 10 years
Int Exp | 16 months
Solutions Architect - Digital Strategy Consulting
Netenrich Technologies Pvt Ltd
Hyderabad
Solutions Architect - Digital Strategy ConsultingNetenrich Technologies Pvt Ltd
Hyderabad
- Led Technology Consulting in Cisco Digital Customer Experience solutions and GTM strategy for Strategic account in the US.
- Built and scaled Digital Customer Experience practice from the ground up, spearheaded large service delivery teams of 70+ engineers.
- Executed Go-to-Market strategy initiatives for new business growth and helped acquire new logos worth US $5M revenue.
Lead UCCE Engineer / Practice Lead
Speech-Soft Solutions
Hyderabad
Lead UCCE Engineer / Practice Lead
Speech-Soft Solutions
Hyderabad
- Built Cisco UCCE & Collaboration technology practice from the ground up and turned it into a profitable portfolio
- Ran R& D in Speech Analytics and Conversational Intelligence for fortune furtune 1000 companies, transformed Speech-Soft India into a delivery hub.
- Spearheaded Cisco Contact Center Technology consulting Projects in the US and UK for furtune 1000 companies.
Senior Network Engineer
Infinite Computer Solutions (India) Ltd
Chennai
Senior Network Engineer
Infinite Computer Solutions (India) Ltd
Chennai
- Handled technical escalations and provided RCA, improving CSAT score by 20% across clients' base.
- Helped the business close 3 new deals worth USD 48K monthly by engineering 30 new features and POCs and conducted solution demos for the sales team.
- success of Verizon Business USD 2M account.
