Shridhar Reddy

... Functional Expertise

  • Consulting
  • Sales & Marketing
  • Technology

... Education

  • Poojya Doddappa Appa College of Engineering

    B.E (Bachelor of Engineering) - Information Science and Engineering

... Certifications

  • Certified Scrum Product owner by Scrum Alliance

  • Cisco Certified Contact Center Specialist

  • AWS Certified Solutions Architect Associate

... Professional Recognitions

  • Spot Award for Excellence, at ICS

... Extra-Curricular Activities

  • Brand face - Eagle Excellent Soya bean seeds

  • Young Agripreneur award, Grampanchayat

  • Brand face, YK Labs

Shridhar Reddy

Shridhar Reddy

A Techno-Business Digital Strategy Consultant with solid cross-functional experience in Tech Consulting, Customer Success, Presales, and Solution engineering & Sales in Data Analytics, Cisco Cloud Contact Center & Collaboration, and SaaS Services industry. Built Cisco UCCE Managed Services for Netenrich and Speech-soft from the ground up.

... Work Exp | 10 years

... Int Exp | 16 months

...Solutions Architect - Digital Strategy Consulting
...Netenrich Technologies Pvt Ltd

  • Led Technology Consulting in Cisco Digital Customer Experience solutions and GTM strategy for Strategic account in the US.
  • Built and scaled Digital Customer Experience practice from the ground up, spearheaded large service delivery teams of 70+ engineers.
  • Executed Go-to-Market strategy initiatives for new business growth and helped acquire new logos worth US $5M revenue.

... Lead UCCE Engineer / Practice Lead
... Speech-Soft Solutions

  • Built Cisco UCCE & Collaboration technology practice from the ground up and turned it into a profitable portfolio
  • Ran R& D in Speech Analytics and Conversational Intelligence for fortune furtune 1000 companies, transformed Speech-Soft India into a delivery hub.
  • Spearheaded Cisco Contact Center Technology consulting Projects in the US and UK for furtune 1000 companies.

... Senior Network Engineer
... Infinite Computer Solutions (India) Ltd

  • Handled technical escalations and provided RCA, improving CSAT score by 20% across clients' base.
  • Helped the business close 3 new deals worth USD 48K monthly by engineering 30 new features and POCs and conducted solution demos for the sales team.
  • success of Verizon Business USD 2M account.

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