Saurabh Mishra

... Functional Expertise

  • Project Management
  • Operations
  • General Management

... Education

  • Uttar Pradesh Technical University

    B.Tech (Bachelor of Technology) - Electronics and Instrumentation

... Certifications

  • Lean Six Sigma certification-KPMG

  • MDP certification- MSME

... Professional Recognitions

  • Pioneered delivery service to reduce delivery time by 1day and minimize wastage

  • Improved quality control parameters to produce consistent quality beverage

  • Resolved defunct Autofeeder machine issues & saved the company from buying a new one for Rs 4 Crore

... Extra-Curricular Activities

  • Distributed more than 1lac food packets in the COVID period to assist DJJS, an NGO.

  • Launched a free web portal( to help government jobseekers

  • Co-founded a university project titled '' to encourage students think analytically

Saurabh Mishra

Saurabh Mishra

Dynamic professional having a breadth of knowledge across multiple domains such as project handling, service management, production, and maintenance. Strong track record of working with cross-geo and cross-functional teams and clients of BREWERY, FMCG, Packaging, Track & Trace Industry, resolving operations issues, and providing a better customer experience to clients.

... Work Exp | 8 years

...International Field Service Engineer
...HEUFT India Pvt Ltd
New Delhi

  • Worked with clients from multiple domains to identify their key issues and recommended the best solution that would help them to earn more revenue.
  • Installed & commissioned machine in a stipulated time at customer's premises and gave end-to-end trial of products for customer satisfaction
  • Prepared regular status updates for the project manager, which included daily, weekly, monthly, and customer service reports.

... Customer Service executive
... SICPA India Pvt Ltd

  • Provided soft level and machine level training to operators and suggested how they can avoid breakdowns in particular machinery.
  • Recommended potential strategies to boost production for clients and minimize systemic wastage, boosting the company revenue .
  • Planned overall coordination with overseas teams to ensure seamless on-site support for customers and service technicians

... Assistant Manager
... Fresh Foods concept Pvt ltd

  • Scheduled maintenance of machines that ensured minimum breakdown, preventing loss of firm's production capacity of around 7200 bottles
  • Resolved market-demand complaints in an effort to improve the product's quality, and resolved issues that helped to minimize downtime of the plant.
  • Maintained availability of more than 40 SKU spare parts, safeguarding the availability of parts in store for machinery run-time

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