Functional Expertise
- Technology
Education
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RV College of Engineering
B.E (Bachelor of Engineering) - Computer Science and Engineering
Certifications
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CCIE Routing and Switching, CCNP, CCNA and DevNet certified
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Lean Six Sigma Green Belt by KPMG
CSPO Certified ny ScrumAlliance
Professional Recognitions
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Best Customer Focus Award in multiple quarters
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Bronze medal for Lead Generation in 4 consecutive quarters
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Awarded for the highest contribution in Ent DC Networking Bugathon and Top 7 finalists of HACTK-IT VIII
Extra-Curricular Activities
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Best Outgoing Student Award in the year 2010 and 2012.
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Best Sportsman of the Institution Award in the year 2009-10
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Awarded as the Best Debater of the District; also participated in the State Level Debate Competition.
Arpita Goudar
A CCIE certified network expert with an experience of ~6 years in the Enterprise Routing-Switching and Security technology, with excellent skills in programming. A Charismatic employee with a well proven ability to cultivate better customer relationships by providing beyond the fixes to them while being proactive.
Work Exp | 6 years
Technical Consulting Engineer III, HTTS Security
Cisco Systems
Bangalore
Technical Consulting Engineer III, HTTS SecurityCisco Systems
Bangalore
- Handle Escalations/CAP/RRR Calls to resolve customer's network issues
- Mentoring and delivering trainings across the teams
- Collaborating with other internal business units
Technical Consulting Engineer II, Ent Switching
Cisco Systems
Bangalore
Technical Consulting Engineer II, Ent Switching
Cisco Systems
Bangalore
- Troubleshoot and Resolve the escalated customer's network issues
- Worked on innovation projects like SAGE, ENB CX
- Lead the Solstice project across the Global from Switching team
College Intern
Cisco Systems
Bangalore
College Intern
Cisco Systems
Bangalore
- Development of the PTO Management system.
- Completion of CCNA and CCNP Certifications (in Routing and Switching)
- Reproduce customer's network in lab for further investigation of the issue.
